Three ways to read
a digital system.
A digital tool can be considered through what people see, what information moves, and what a proposed change is meant to achieve. These perspectives are connected, but each begins with a different question.
Interfaces
Can someone find the next step?
Data & connections
Do the two sides mean the same thing?
Evaluating an idea
What would help you make a decision?
Choose a starting point.
If your concern is a confusing screen, begin with interfaces. If information needs to move between tools, begin with data and connections. If an idea is still broad, begin by identifying the decision you want to make.
None of these perspectives requires a large project to be useful. A small task description, an invented example, or a clearly marked sketch can reveal what still needs to be understood. The appropriate next step depends on the actual setting and the people involved.
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